HIICAP Counselors Provide Seniors Relief

FCA's HIICAP program was referred a client who received an $800 bill from Medicare and notice that she will be dropped if this was not paid.  Researching her problem, we found that Social Security had made many mistakes with her account.  When she was younger, she had Medicare because of ESRD (End Stage Renal Disease).  After a transplant in 2011, she continued to have Medicare coverage for an additional 36 months after which she lost Medicare coverage and pick up Medicaid coverage.  When she turned 65 in December, 2017 this triggered problems with her Medicare.  It turned out that she was never dis-enrolled from Part B and unbeknownst to her, the state had been paying the Part B premium since 2013.  This problem required the help of the Medicare Rights Center in resolving this problem.  We were successful in enrolling our client in Medicare Part A and B plus QMB in the Medicare Savings Program and enrolling her in a Part D plan.  Thanks to the client's HIICAP counselor, the client was able to breathe a sigh of relief and was also visited by FCA's EISEP (Extended In-Home Services for the Elderly Program) to assist with communication about her medicare, being that the client is homebound.