Nursing Home & Adult Home Advocacy

Our Program

The New York State Long Term Care Ombudsman Program (LTCOP) is a resident-centered and resident-directed advocacy program available to anyone residing in a nursing home, adult care facility or family-type home across the state. The Long Term Care Ombudsman Program sponsored by Family And Children’s Association (FCA) covers all of Nassau County. Ombudsmen advocate for residents to address quality of life and quality of care issues along with resident’s rights concerns.

Services

• Protect residents’ rights
• Resolve concerns about care for residents and their families; many residents have neither friends nor family to advocate for them
• Encourage cooperation with facility management and regulatory agencies to improve the lives of residents
• Educate the community about the services
• Alert persons to health care fraud and abuse

Volunteer today!

Advocates make a difference. When you join Ombudservice, you become a volunteer advocate for seniors who live in nursing, adult and assisted living homes.

Before placement, each Ombudsperson receives 36 hours of training, which leads to certification from the New York State Office for the Aging. After placement in a facility, a supervisor is available to help with problems.

Ongoing training is provided through seminars and conferences.

Who qualifies?

• Individuals motivated to improve the quality of life for institutionalized persons
• Those who are physically & emotionally capable of meeting the demands of an advocate’s role
• Individuals willing to commit a minimum of five hours per week for two years

Did you know?

The growth rate for the over-55 population in Nassau County is six times greater than for our overall population.

The New York State Long-Term Care Ombudsman Program services are made possible through funding from the New York State Office for the Aging and U.S. Administration on Community Living.