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Make a difference in someone’s life.

“Don’t ask what the world needs. Ask what makes you come alive and go do it. Because what the world needs are people who have come alive.” – Howard Thurman, theologian, educator & civil rights leader

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Become an FCA Volunteer

Our volunteers are a vital resource in our capacity to serve families on Long Island. We have many opportunities for you to help children, teenagers, seniors or adults.

Start by completing the form below.

Call (516) 746-0350, ext. 4310
100 E. Old Country Road Mineola, NY 11501
Email: volunteerservices@FCALI.org

 

Volunteer Sign-Up

Fill out my online form.

OPPORTUNITIES TO GET INVOLVED: With Special Appreciation to New York Community Bank Foundation for their generous sponsorship of the Volunteer Program.

 

Bilingual Clerical Volunteer

 

Hempstead Prevention Program Seeks Bilingual English/Spanish Clerical Volunteer

The Hempstead Prevention program provides individual and group prevention counseling, parenting classes for at-risk families, evidence-based workshops for adolescents to enhance decision-making skills, and community wide outreach and education about drugs and other high-risk behaviors.

The Hempstead Prevention Volunteer will assist with phone outreach, registration, and translation of materials from English to Spanish for our Spanish-speaking clients. The ideal candidate would enjoy working with families and be bilingual (English/Spanish).

 


 

Home Energy Assistance Program (HEAP)

 

HEAP VOLUNTEER NEEDED

Family and Children’s Association, Long Island’s oldest human care agency, is seeking volunteers for Home Energy Assistance Program (HEAP).  HEAP is a federally funded program designed to help low-income households meet the high cost of home energy.  Both those who pay separately for heating costs and households whose heat is included in their rent may be eligible for a one-time regular benefit.  The HEAP year generally begins in mid-November and closes in mid-March or when the program funding is exhausted.

The HEAP volunteer will be responsible for:

  • Managing a large volume of customer calls and making the appropriate transfers.
  • Updating client information in the database.
  • Working with the team to process applications in a timely manner and file them once completed.
  • Mail clients updated information regarding the program.

The ideal HEAP Volunteer would possess the following characteristics:

  • Basic computer skills
  • Patient person with great communication and customer service skills
  • Available Wednesdays & Thursdays from 10am – 1pm
  • Able to bend and sit for long periods of time
  • Resides near or willing to travel to the Uniondale area
  • Bilingual a plus

 


 

Clerical/Administrative Support Needed

 

CLERICAL/ADMINISTRATIVE SUPPORT NEEDED

FCA is seeking volunteers that would be willing to provide clerical/administrative support in the form of filing, data entry, mailings, and other office duties as assigned. The ideal candidate would be detail oriented, comfortable using Microsoft Excel, available for a minimum of 10 hours per week, and live near or willing to travel to Mineola.

 

 


 

Bill Payer/Paper Management Volunteers Needed

 

Bill Payer Program

Family and Children’s Association, Long Island’s oldest human care agency, is seeking volunteers for its Bill Payer/Paper Management Program.  The service is aimed at helping seniors stay independent and remain in their homes.

Trained volunteers go to the seniors’ homes in Nassau, where they will assist them in some of their money management tasks.  This includes sorting and organizing bills, preparing checks for their signature, maintaining accurate records, and assistance with discarding outdated papers.

The ideal Bill Payer Volunteer would possess the following characteristics:

  • Background in finance/accounting helpful, but not necessary
  • Detail-oriented
  • Ability to travel to client homes in Nassau County
  • Available 1-2 days per month for 2-3 hours each
  • Willing to commit to the program for at least 1 year

 


 

Host a Workshop at our Learning Center!

 

The Learning Center

FCA's after-school Learning Center offers supportive, educational, and enrichment services to at-risk, vulnerable adolescents – runawayshomeless youth, those in foster care and those from struggling families who are 14-24 years old. They receive the support and services they need to prepare them for employment, college and successful adulthood.

The center seeks motivated professionals who can provide educational and engaging workshops to benefit our youth – from health and nutrition to job seeking skills to learning how to write a winning essay for a college application.

FCA's Learning Center is funded through the Newsday Charities, a McCormick Foundation fund.

 


 

THRIVE Recovery Center

 

Long Island’s Center for Transformation, Healing, Recovery, Inspiration, Validation and Empowerment (THRIVE)

THRIVE SUPPORT VOLUNTEERS NEEDED

Volunteer for THRIVE. The mission of THRIVE is to help individuals and families find, maintain, and strengthen their recovery through peer-based support, navigation assistance and referral services; provide interactive educational programs that promote wellness, economic prosperity and civic engagement; and maintain a safe, welcoming haven for substance-free recreational and social activities.

THRIVE is actively seeking volunteers to provide administrative and practical support for center activities, including building maintenance, clerical duties, reception area, security, community outreach, recreational events, peer support groups, recovery month activities, and special events. The ideal volunteer would possess the following characteristics:

  • Great interpersonal skills and the ability to work as part of a team
  • Office/Clerical experience with a knowledge of Microsoft Word & Excel programs
  • Available to volunteer for 2-4 hour shifts on the following days/times
    • Mondays thru Thursdays: 12-9pm
    • Fridays and Saturdays: 2-10pm
    • Sundays: 1-5pm
  • Members of the recovery community and/or their family members encouraged to volunteer
  • Bilingual English/Spanish a plus

 


 

Ombudservice Program Seeks Volunteers

 

Ombudservice – Advocating for Seniors                

This is an opportunity to advocate for residents living in nursing homes, family type homes and assisted living facilities in Nassau County.

Before placement in one of the facilities, a volunteer must complete 6 days of training to satisfy the NYS Certification requirement.  In addition, the volunteer must attend 6 in-service trainings annually to maintain their certification.

As a NYS Certified Ombudsperson, you would advocate for the resident to ensure that their rights, dignity and quality of care are being met.  The volunteer works in collaboration with the resident, resident's family, facility management and regulatory agencies.

This volunteer opportunity requires a two year commitment to visit their assigned facility for approximately 3 hours, one day a week.

This opportunity is located in Nassau County.
This opportunity is available all year round.
The hours are: Monday through Friday.

For additional information call (516) 466-9718, ext. 2

 


 

HIICAP COUNSELORS NEEDED

 

Health Insurance Information Counseling & Assistance Program (HIICAP)

HIICAP COUNSELORS NEEDED

Our Health Insurance Information Counseling and Assistance program (HIICAP) is your source for free, current and impartial information, counseling and advocacy services concerning health care coverage. Through our hotline and our volunteer counselors, we can provide you or your loved ones with information on all aspects of health insurance including Medicare Parts A, B, C & D and EPIC.

Would you enjoy working with fellow volunteers educating our community?  Do you have a background in health care, customer service, education, or social work? Join our wonderful team of volunteers as they provide a much needed service in Nassau County.  Family and Children’s Association provides all training required. Volunteers are needed every day of the week so a schedule can be tailored to your needs.

HIICAP is actively seeking volunteers to counsel Nassau County residents and their families on Medicare health insurance. The ideal volunteer would possess the following characteristics:

  • Background in health care, customer service, education, or social work
  • Resides near or willing to travel to the Garden City area
  • Available 1-2 days per week between the hours of 9am-5pm
  • Willing to commit to the program for at least 1 year
  • Computer skills a plus

 


 

Walkabout Seeks Tutors

 

 

Walkabout

TUTORS NEEDED

Walkabout for young men and women is a transitional house in Freeport, serving homeless adolescents. It provides ten young people (ages 16 – 20) with housing and services for up to eighteen months in order to prepare them for living independently in the community.

Walkabout is in need of tutors who specialize in the areas of high school algebra, geometry, global history and world history. The ideal volunteer would possess the following characteristics:

  • Bachelor’s Degree (or higher) in Education or related field
  • Great interpersonal skills and experience working with youth
  • Resides near or willing to travel to the Freeport area
  • Available a minimum of one day per week for one hour, preferably Monday evenings between 4pm – 6pm (Other days/times may be scheduled in the future to accommodate the needs of the residents)

 

 


 

Project Independence Suffolk Seeks Volunteers

 

Project Independence Suffolk

Project Independence is a comprehensive, non-residential program designed to prepare youth between the ages of 14-21 who are in foster care, or discharged from foster care, to live and work independently in the community when they are no longer eligible for foster care.

TUTORS NEEDED

PI-Suffolk is in need of tutors for high school students in most subject areas including reading, writing, math, science and social studies.  The ideal volunteer would possess the following characteristics:

  • Education Background or Retired Teacher
  • Great interpersonal skills and the ability to work with youth
  • Resides near or willing to travel to the Holbrook area
  • Available during after-school or evening hours

MENTORS NEEDED

PI-Suffolk is also seeking mentors to work with their young adolescent male population. The ideal mentor would possess the following characteristics:

  • Working professional
  • Valid NYS Driver’s License and be comfortable transporting youth in their vehicle
  • Great interpersonal skills and the ability to connect with youth
  • Resides near or willing to travel to the Holbrook area
  • Available during after-school or evening hours

 


 

Vocational Education Program Seeks Tutors

 

Vocational Education

TUTORS NEEDED

The primary focus of FCA’s Vocational Education Program is to prepare students to take the High School Equivalency Exam (Known originally as the GED, but now titled TASC).  Our service is free of charge and no student is turned away as long as they are at least 21 years of age and sufficiently motivated, regardless of their educational background. Students are interviewed as to their goals, tested and provided with individual curriculums.  At regular intervals they are retested, their progress assessed, and goals reviewed and sometimes revised.  We offer both TASC preparation and basic education services.

As a volunteer, you will assist adults studying for the High School Equivalency Exam. The ideal volunteer would possess the following characteristics:

  • Volunteers should be proficient in either math, reading and/or writing
  • Resides near or willing to travel to the Village of Hempstead
  • Available at least once a week for a few hours between 9am – 3pm Monday thru Thursday

 

 

 


 

Friendly Visitor Program

 

The Friendly Visitor Program is a volunteer-elder matching program that serves Nassau County seniors, 60 years of age and over.  This program matches in-home visitors and telephone visitors with homebound elders, providing a supportive voice and sympathetic ear.

Volunteers must:

  • Be at least 18 years of age
  • Have the interest and capability to fulfill the role of a friendly visitor
  • Be capable of traveling to and from the home of the elder independently
  • Be a good listener
  • Be able to communicate orally and in writing
  • Be sensitive to the needs of the elderly
  • Be open-minded and non-judgmental
  • Be resourceful in coping with a variety of situations
  • Have a sense of humor in dealing with day-to-day concerns
  • Be tactful and diplomatic - able to work with agency staff, elders and families
  • Be reliable - must not disappoint those who look forward to the volunteer's visit.
  • Have reliable transportation
  • Complete 3 hour training session prior to starting program

This opportunity is located throughout Nassau County, Monday - Friday between the hours of 9am - 5pm and requires the volunteer to make a one year commitment to visit their assigned client one hour per week.

 

 


 

Financial Counseling - Debt Counseling and Reverse Mortgage

 

Volunteers will be trained to provide debt counseling and will assist clients to develop short and long-term budgets.  They will be trained as to how to successfully intervene with mortgage delinguency and foreclosure crises.  they may also work with our CHEC program's HUD certified reverse mortgage counselor to assist clients in understanding this option.

This opportunty is in Garden City
This opportunity is available all year round.
The program operates: Monday, Wednesday, Thursday between the hours of 9:30 am and 5:00 pm.

FCA has served Long Islanders since 1884 through some difficult and challenging times and we continue to do so today in ways that limit health risks to clients, staff, volunteers and vendors. We recognize that in times of crisis, community needs increase and we are called to do even more. That's why all of our programs remain open and our staff are working hard to support kids, families and seniors through these unprecedented times.

We are monitoring the COVID-19 situation closely and will continue to fine tune our response in the days and weeks to come. We are receiving daily bulletins from the state and county health departments, from NYS OFA, OMH, OASAS, OCFS and CDC. Based on what we have heard from them, we have listed below the current modifications to our normal programs. Also, the full FCA COVID-19 Statement is available on our homepage or in the Press Release section of our site.



ADDICTION, PREVENTION, TREATMENT & RECOVERY DIVISION

Family Treatment and Recovery Centers remain OPEN


  • Hempstead and Hicksville will be open with virtual services for normal business hours
  • Hempstead will have limited staffing onsite 9:00 – 5:00, Monday – Thursday; Hicksville will have limited staffing onsite 9:00 – 5:00 Monday – Thursday and 9:00 – 3:00 Friday
  • 1:1 counseling and group counseling available via phone and ZOOM, please work with your primary counselors to coordinate participation or contact the site directly
  • We are encouraging individuals to utilize phone sessions in order to reduce the number of individuals on site.
  • Peer Recovery Advocates and Care Coordinators will be available for peer support and to provide assistance with coordinating any community-based needs.
  • For Health and MAT appointments call the office to schedule an in person or telehealth appointment with the Doctor

Hempstead Family Treatment & Recovery Center (516)486-7200

Hicksville Family Treatment & Recovery Center (516)935-6858


Prevention Services


  • Prevention team is available for individual counseling via phone. Please email efungkhee@FCALI.org to schedule a session with one of our counselors today.
  • Educational and support materials are being posted on the Prevention Facebook page at https://www.facebook.com/groups/substanceusepreventionsupport
  • Please contact Hempstead Family Treatment & Recovery Center at (516)486-7200 to speak with an onsite clinician for immediate assistance.

SHERPA


  • Sherpa teams will be working remotely at this time.  We will continue taking community and hospital referrals via phone.
  • Certified Recovery Peer Advocates are available to provide recovery support assistance and linkage to treatment and support services remotely.

Please contact Sherpa at (516)592-7385.


THRIVE Everywhere/THRIVE Nassau/THRIVE Suffolk


  • Both THRIVE Nassau and Suffolk sites remain open but with limited staff available
  • THRIVE will be moving services primarily to remote, virtual platforms - all upcoming groups and activities will be posted to THRIVE's Facebook page
  • Visit www.thriveli.com for updated information
  • Limited staff sessions available:
    Suffolk 2-8 ( on site)
    Nassau 12-4 ( onsite)

Please contact THRIVE Nassau or Suffolk with any questions.

THRIVE Nassau (516)765-7600

THRIVE Suffolk (516)631-822-3396

THRIVE@FCALI.org


CHILDREN’S MENTAL HEALTH & WELLNESS DIVISION


The following modifications have been made to service delivery within our Care Management, Health Home Care Management, Children & Family Treatment & Support Services (CFTSS), HCBS Children’s Waiver, Youth & Family Integration (Y-FI), Family Center Family Support and Family Center Respite programs.


  • All staff are working remotely.
  • Telehealth services are being used in place of face to face contact. This includes telephonic and video.
  • Group events will occur digitally. Families should continue to RSVP to events and further instructions will be provided by Family Peer Advocates.

For questions on any services or to reach your counselor of advocate call 516-485-5976 As always, if you are experiencing a mental health emergency please call 911.


PREVENTION & FAMILY SUPPORT DIVISION


  • FCA’s 31 Main Street location is not currently accepting walk-ins. Client meetings will be taking place via scheduled appointments only.
  • All Lutheran Church Pantry referrals can call (516)485-4600 ext. 1221. All calls will be answered within 24 hours. Lutheran Church currently accepting electronic referrals only. At this time, the pantry is stocked and FCA is in daily communication. Should the status of the pantry change, FCA will be notified.

Credible Messenger:


All staff are providing virtual workshops and individual sessions with the youth.  All youth have access to contact their FCA and CCMI workers Donna Raphael, Senior Director (516) 644-7528


Family First:


Clinicians are working remotely providing services and resources to students and families in the Great Neck North and Great Neck South High Schools and North Shore School District. Clinicians are working with the mental health teams of each school district to strengthen information being sent to parents and to connect school districts with FCA programs and services. Family First’s clinical psychotherapy services are being provided via telehealth and emergency appointments will be made with the approval of the Clinical Director, Marc Fernandez at 516-804-1010. Se habla Español.


Lynn Vanderhall Nursery Co-Op:


  • The Coop Nursery is closed until April 1as per the rest of the Nassau County Executive and the NYS Governor.
  • Staff are available to parents via phone to disseminate information and assess for needs. Ana Arriaza, Nursery Co-op Program Coordinator (516)213-0005 Donna Raphael, Senior Director (516)644-7528

PACT


All staff are providing virtual workshops and individual sessions with families with focus on parenting stressors and prevention measures in dealing with COVID-19. Monica Chuchon, Program Coordinator (516)329-5275 (Hablo Española)
Donna Raphael, Senior Director (516)644-7528


SNUG


The SNUG Team are providing virtual individual sessions with all participants with focus on prevention measures in dealing with COVID-19. Lionel Charles, Program Manager (516)293-4194 Desann Brown, OVS Supervising Social Worker (516)712-4718 Donna Raphael, Senior Director (516)644-7528


Step Up to Opportunity


All staff are providing virtual workshops and individual sessions with the youth.  All youth have access to contact their SU2O worker. Donna Teichner, AVP (516)485-4289 ext. 1223
Messages responded to daily.


RESIDENTIAL SERVICES DIVISION


The Residential Services division continues to work together to ensure only essential staff is on site and that all programs are fully equipped with supplies


Detention Diversion


Program continues to provide services via telehealth.

Margaret Doherty, Program Coordinator mdoherty@fcali.org (516) 221-1310


Lakeview House


  • All current residents are remaining in the program with daily programming put in place to include a focus on distance learning schoolwork and recreational activities on site. Staff continues to follow CDC cleaning procedures and is monitoring residents closely for any COVID-19 symptoms in accordance with CDC guidelines.
  • All external visitors are limited to specified family members, medical personnel and behavioral health specialists.

Sarah Constantinou, Program Coordinator sconstantinou@fcali.org (516)678-5991


Nassau Haven Emergency Youth Shelter – remains OPEN


  • Our Emergency Youth Shelter continues to operate and is screening all youth for COVID-19 symptoms in accordance with CDC guidelines prior to entry into the program.
  • All current residents are remaining in the program with daily programming put in place to include a focus on distance learning schoolwork and recreational activities on site.
  • Staff continues to follow CDC cleaning procedures in the program and is monitoring residents closely for any COVID-19 symptoms in accordance with CDC guidelines.

Margaret Christy, Program Coordinator mchristy@fcali.org (516)221-1310


Walkabout for Young Men and Women


  • All current residents are remaining in the program with daily programming put in place to include a focus on distance learning schoolwork and recreational activities on site. Staff continues to follow CDC cleaning procedures in the program and is monitoring residents closely for any COVID-19 symptoms in accordance with CDC guidelines.
  • All external visitors are limited to specified family members, medical personnel and behavioral health specialists.

Andrea Kerr, Program Coordinator akerr@fcali.org (516)379-8251


West Nassau Residence


  • All current residents are remaining in the program with daily programming put in place to include a focus on recreational activities on site to keep residents engaged. Staff continues to follow CDC cleaning procedures and is monitoring residents closely for any COVID-19 symptoms in accordance with CDC guidelines.
  • All external visitors are limited to specified family members, medical personnel and behavioral health specialists.

Cheryl Jenkins, Program Coordinator cjenkins@fcali.org (516)285-1151


SENIOR & ADULT SERVICES DIVISION


The FCA Senior Division is deeply concerned for the community at this time and are dedicated to supporting older adults throughout this crisis. We will continue to provide services in a modified way that protect the safety of each senior. Although we will not be physically in the office we will be responding to messages in real time, offering phone support and assisting with resources whenever available and possible. We will continue to provide up to date information and guidance.

Alzheimer’s Caregiver Support Program

All support, counseling, education and services will continue via telephone or teleconference. If you need assistance or information please contact the program at: 516.292.1300 ext. 2264 or contact Regina Anderson, program coordinator via email at: randerson@fcali.org


EISEP Case Management and In-Home Assistance Program


  • Clients should continue to call the regular EISEP phone number 516-292-1300 and either dial their case manager's extension or for new clients they can leave a message by dialing “0”. Calls will be returned as soon as possible between 9AM-5PM.
  • Although there will be no face-to-face visits, FCA Case Managers are conducting regular phone calls and will continue to make appropriate referrals as indicated.
  • FCA is working with the Home Delivered Meals programs to continue providing service. If someone needs Home Delivered Meals or shelf stable food a case manager will perform a short phone assessment to confirm eligibility. Call the number above.
  • Every effort is being made to work with home care agencies and the Nassau County office for the Aging to provide in home services and support to the seniors of Nassau County.

Friendly Visiting


Friendly Visiting volunteers will continue to offer telephone assistance to clients. If you are in need, or know someone in need of social support, please contact Jessica DiCarlo at (516)743-2389 or jdicarlo@fcali.org.


HIICAP


The HIICAP hotline and volunteer counselors are available to provide information on all aspects of health insurance including Medicare Parts A, B, C & D and EPIC.


Pauline Andrews, Coordinator Phone: (516)485-3425 ext. 2322, Email: PAndrews@fcali.org

Barry Klitsberg, Assistant Coordinator Phone: 516-485-3425 x 2324 

HIICAP@fcali.org (516)485-3754


Should you not be able to immediately reach HIICAP personnel, your call will be returned within 24 hours.


Ombudservice Program


  • COVID-19 has had major effects regarding Long Term Care Ombudservice Program (LTCOP) ability to provide advocacy services to our residents. In order to protect our volunteers and the residents we serve in long term care facilities, LCTOP has decided to have all volunteers cease visits to their assigned facilities until further notice.
  • FCA Ombuds staff will continue to take calls and manage information, assistance and any grievances as usual.  If you have any questions or need to speak with the Ombudsman office for any reason, please continue to call (516)466-9718 ext. 1 or ext. 2.
  • In addition, it is state law that every facility post the NY State Ombudservice program number 1-800 855-582-6769 for assistance.

OMH Linkage Project


The following program modifications have taken affect:

  • Client assessments are being completed over the phone
  • Intakes are being completed over the phone
  • RN Nursing Assessments will be conducted over the phone
  • Providing case management & counseling via phone

Please contact Melissa Vasquez, Program Coordinator, at (516)292-1300, ext. 1245. Should you not be able to immediately contact our staff, please leave a message and someone will return your call within 24 hours.


Senior Financial Services


Any questions regarding senior financial services should be emailed to mmata@fcali.org. Messages left on our voicemail will be returned within 24 hours. Although there will be no in person meetings, we will be able to answer questions and offer guidance via phone in regard to taxes, budgeting, reverse mortgage and other financial concerns.


The Home Energy Assistance Program (HEAP) staff helps Nassau County seniors and persons with disabilities to apply for federal home heating grants. Eligibility for this once-a-year assistance is based on household income. Each year, benefit amounts and income guidelines are determined by the New York State Office for Temporary and Disability Assistance. The program runs from mid-November until funding is exhausted. Cooling assistance is offered during the summer, based on funding, for income-eligible households with a medical need for air conditioning.


Clients in need of home energy assistance can continue to contact our phone number and a case coordinator will return your call within 24 hours (516) 227-7386.


SOS Elder Abuse Prevention and Support Programs



If you have been the victim of a scam or think you might be a victim of financial exploitation or crime please contact Manda Kristal at (516) 485-3425 ext. 2333 (mkristal@fcali.org). FCA’s Safe Observant Seniors Program staff will continue to provide uninterrupted assistance to victims of elder abuse. Although services will not be conducted face-to-face to ensure the safety and wellbeing of our clients, our staff will be available to provide support, education, guidance and connection to available resources by phone and email. If you need assistance, please do not hesitate to call Nancy Burke at (516) 485-3425 ext. 2332 (nburke@fcali.org), or Anne Kilarjian at (516) 485-3425 ext. 2228 (akilarjian@fcali.org).